Frequently Asked Questions

Purchasing the Program

1. How will the purchase show up on my credit card?

2. What is the address for Preen Publishing?

3. Can I request a free copy of a book?

4. What is the 60 day money back guarantee?

5. I haven't received my order, how long does it usually take to arrive?

6. What is the regular price, once the sale has ended?

7. Do you have any free brochures?

8. How can I order printed copies of the downloads?

9. Can I get a rain check?

10. Do the books come as a set?

11. Am I receiving a downloadable book or a hard copy?

12. I accidentally deleted your emails; can you send them to me again?

13. Can you send me a list of all of your products that are available for purchase?

14. I was unable to purchase your product before the sale ended. Can I still order it at the sale price?

15. How can I check the status of my order?

16. Do you have a forum?

17. What payment methods do you accept?

18. Is over the phone coaching available?

19. Do you offer gift cards?

20. I lost the download of your book; can you send it to me again?

21. How do I purchase using PayPal?

22. When will I know if a product is on sale?

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